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Detecting AI agent use and abuse

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A blog post discusses the challenge of detecting AI agent traffic to determine if it is enhancing or abusing user experience. With the rise of AI agents like OpenAI’s Operator, these agents can mimic real users and perform actions at scale. The article emphasizes the need for application observability to intelligently shape traffic and ensure desired usage patterns. Traditional detection methods are becoming ineffective against AI agents that employ realistic fingerprints and human-like interactions.

  • AI agents can mimic real user behavior.
  • Legacy detections like CAPTCHAs are less effective.
  • Apps require observability to detect agent use.
  • AI traffic poses security and usability challenges.
  • Strategies must evolve alongside AI agents.