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Home Insurance Decisions Based on Drones and AI

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A Business Insider article recounts the experiences of a homeowner whose insurance was canceled due to AI-powered drone surveillance. The writer, Albert Fox Cahn, details how his insurer, Travelers, used AI and drones to monitor policyholders' roofs and made faulty cancellation decisions. The article raises concerns about privacy, consumer rights, and the opaque nature of AI decision-making in the insurance industry.

  • AI & drones were used to monitor policyholder's roofs.
  • Travelers had around 50 patents on drone surveillance technology.
  • Roof cancellation was triggered by moss mistaken as a risk.
  • Insurers may push unnecessary repairs due to AI errors.
  • Laws are needed to protect consumers from AI in insurance.