O2 unveils Daisy, the AI granny wasting scammers' time

O2's artificial intelligence 'Granny' named Daisy is designed to converse with phone scammers, keeping them occupied to prevent them from targeting real customers. Trained with real scambaiter content, Daisy is indistinguishable from a real person, capable of wasting scammers' time with rambling stories. The AI highlights the need for vigilance against fraud, especially as fraudulent activities soar in the UK.

• O2 launched an AI called Daisy that interacts with scammers.
• Daisy is trained using content from scambaiters like Jim Browning.
• O2's campaign aims to prevent customers from fraud attacks.
• AI Granny successfully occupied scammers for up to 40 minutes.
• Customers can report scams by texting to 7726 for free.